Who’s Zooming Who?

Who’s Zooming Who?

‘Who’s Zooming Who?’ I doubt Aretha Franklin had any idea that her 1985 hit song would take on a new meaning and a new relevance 35 years later. But it has. If you’re like most people, you’ve started to use some form of videoconferencing, like Zoom, for work or...
The Role of Emotion

The Role of Emotion

People take face-to-face communication for granted. They never take the time to really examine the process and, as a result, they work on assumption rather than fact. Let’s consider another one of the truly basic laws of interpersonal communication: Communication...