As a body language expert, I start with a simple exercise when speaking at conferences. I ask audience members to stand up and shake hands with...
The Handshake – What the Non-Shaking Hand Says About Your Prospect
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Sales Training
In sales, information leads to analysis. Emotion leads to action. Since emotion is transmitted through body language, this is where you master the ability to sell.
The Role of Emotion
Who do you want in your showroom? A car buyer who says, ‘Well, let me think about this?’ or a car buyer who says, ‘I’ve been dreaming of buying a Jeep for years! And you’ve got a red one!’ Emotion leads to action!