Nonverbal Communication: The Hidden Message

In “The Hidden Message,” Bill examines the impact of nonverbal communication in everyday life. He uses compelling examples to illustrate how body language influences communication in the workplace, in our social lives, and even in the home.

Body Language Expresses a Hidden Message

It can reinforce what you say to another person, weaken that message, or completely contradict it! Nonverbal cues are more emotionally revealing and more emotionally accurate than what you say.

In this presentation, you’ll learn strategies to communicate with greater impact by putting what you say, how you say it, and how you behave while saying it in synch.

You’ll also learn assessment techniques so you can more accurately determine the messages others are sharing with you.

I’ve learned to look beyond what people are saying so I can understand what they are trying to say.
Sales Manager

BILL EXAMINES TEN CHANNELS OF NONVERBAL COMMUNICATION: TIME, SPACE, APPEARANCE, POSTURE, GESTURE, FACIAL EXPRESSION, EYE CONTACT, VOICE, TOUCH, AND EVEN SMELL.

IT’S A 360 DEGREE LOOK AT FACE TO FACE COMMUNICATION!
You were the star performer at our conference. One speaker always rises above the rest at a conference and you, sir, were that person.
Lisa P

Morgan Stanley

You have taught us how to build trust with clients and given us the skills to approach prospects with confidence and effectiveness.
Jay Y

Janey Montgomery Scott

During your presentation I was replaying the meetings I’ve had with clients and thinking about all the things I missed because I was focused on what they were saying instead of what they were trying to say.
Michael B.

Merrill Lynch

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